Company Name ZÜS
Representative Masumi Kato
Address 602-8317
Kyoto Kamigyo-ku
Higashi Yanagi-cho 547
Phone +81 (0)90-7765-4619
Product Price As described on each product page
Additional costs Shipping costs (Details)
Your bank may charge you transfer and currency conversion fees.
Time of shipping For products that we have on stock we usually ship within seven days (including the day of the order).
Payment methods We offer the following payment methods 

  • Credit Card
    You can pay by Visa, Mastercard & American Express. Credit card information is processed by stripe. Your credit card information is directly transmitted to the stripe Server through a 128 bit SSL encryption. Credit card information is at no point stored on our server.
  • Bank Transfer (only within Japan)
  • Post Transfer (only within Japan)
Time limit for payments If you pay by credit card, we collect the money from your credit card at the time of shipping or at latest 7 days after your order.
If you pay by bank or post transfer, please transfer the full amount within 7 days from the day of your order.
Exchange & Return You can return any item within 7 days after arrival if you are not fully satisfied.
If you have received a wrong or defective product we will exchange the product.
If we don’t have the product on stock anymore we will refund your money.Please understand that we can only refund the shipping fees of your order if we sent you a wrong item or a defective product. Otherwise we will refund the money excluding the shipping fees.
All refunds can be made only to the credit card or bank account that you used for your original payment.
Shipping fees for return We do not refund, or pay for return shipping except in the following cases: 

  • We sent you the wrong item
  • We sent you a defective product
  • No products in the cart.